If you purchased this listing https://www.etsy.com/GloriouslyRestored/listing/853181697/digitally-hand-drawn-modern-portrait?utm_source=Copy&utm_medium=ListingManager&utm_campaign=Share&utm_term=so.lmsm&share_time=1597174573182 and you are wanting to recieve an actual hard copy of the portrait, you will need to purchase this listing. I will ship you one 8x10 print in a sturdy envelope.
Payment for your item can be made through credit or debit card, Etsy gift cards, or through PayPal.
All shipping will be via UPS, USPS, or FedEx. Most products will ship in approx. 2-3 weeks from the date of purchase. This may vary depending on the current workload we re experiencing. If you are in a hurry to get an item, please let me know and I will do everything I can to speed up the process.
The shipping cost for each product is based upon the average cost to ship, and since there is no way for you to enter your address before time to calculate the exact cost and materials for shipping the product (ie box, tape, bubble wrap, packing supplies). If you receive a shipment that cost less than what you paid, know that there were other costs involved and please accept my apologies. Until there is a better way to accurately charge shipping costs, this is the best way to do this.
There are no refunds on custom or personalized items under any circumstances. All sales are final and an order cannot be canceled once it is place due to the custom nature of our products. Thank you for your understanding.